Healthcare at Ratchaphruek Hospital

Due to the COVID-19 pandemic, the Thai authorities imposed the regulations regarding a permission to enter the Kingdom of Thailand, including the quarantine upon arrival. Ratchaphruek Hospital remains ready to accept the patients to provide state-of-the-art healthcare as well as quarantine of the patients and their companions during this difficult time. If you need more information of our service health care and quarantine please do not hesitate to contact via e-mail: medicaltravel@rph.co.th

REQUIRED DOCUMENTS:

• Copy of the patient’s passport with a certified signature (newly signed).
• Copy of the companion’s passport(s) with certified signature(s) (newly signed) [max. 3 companions].
• Updated medical report with relevant investigation results.
• Referral letter from a doctor in current country, stating the need to seek for treatment in Thailand.
• Proof of financial status, e.g. bank statement.
• Insurance policy (or Guarantee letter from the Embassy) covering the treatment of COVID-19 incurred in Thailand, medical transportation and repatriation if needed, minimum amount of USD 100,000 each, for the patient and each companion.
• Affidavit of support. (Only for patient with companions. Prepared by Ratchaphruek Hospital in attachment, signed by the patient and/or companions.)
• Letter of intention and consent for quarantine. (Prepared by Ratchaphruek Hospital in attachment, signed by the patient and/or companions.)
• Flight ticket. (if available)
• Fit-to-travel or Fit-to-fly (issued by a licensed doctor in the current country, within 72 hours before departure)
• Certificate of Covid-19 Free (issued not more than 72 hours before departure)

Note: Restrictions on narcotics and psychotropic substances in Thailand.

After receiving and processing the documents above, the hospital will submit a Confirmation Letter to the Thai authorities in order to request for a permission for the patient and companions to enter the Kingdom of Thailand. Once approved, a copy of the Confirmation Letter will be sent to the patient to be submitted to the Royal Thai Embassy in the current country, then the patient will receive the Certificate of Entry (COE) from the Embassy.

PROTOCOL FOR QUARANTINE IN RATCHAPHRUEK HOSPITAL:

• A patient and companion(s) will be subject to a quarantine in Ratchaphruek Hospital for the duration of 14+1 days from the day of arrival into the Kingdom of Thailand. (The first day of arrival is referred to as day 0 and quarantine is completed on day 15)
• Only one companion can stay with the patient in the negative-pressure room, the 2nd and 3rd companion(s) will be in a (separated) single room during the quarantine period.
• A patient will only be allowed to leave the room for medical investigations and procedures required, while companion(s) will remain in the room throughout the quarantine period, except for visiting the patient at certain times of the day.
• Fever and respiratory tract symptoms will be monitored on a daily basis.
• Nasopharyngeal and oral swabs for real-time Polymerase Chain Reaction (rt-PCR) test for COVID-19 (SARS-CoV-2) will be performed 3 times: on day 0, 5 and 14.
• If the test result  for COVID-19 (positive) is detected, the infected person will be admitted to Khon Kaen Hospital at all costs. (Under insurance coverage there may be conditions)
• The approvals from the Embassy of the patient’s nationality as well as the Ministry of Foreign Affairs are needed before returning home (the process takes 2–3 days).

Foreign nationals, who are permitted to enter the Kingdom of Thailand as patients seeking for medical care, can only be quarantined in the hospital upon arrival.           

For patients and their companions, who are currently in individuals’ countries, are allowed to submit for consideration to enter the Kingdom of Thailand for Alternative Hospital Quarantine (AHQ)