Admission

A Guide to Ensure That Your Stay is Comfortable

When you stay at Ratchaphruek Hospital, you are taken care of staff and nurses who are an expert in addressing your specific needs. We are dedicated to making your patient stay a smooth and exceptional experience.

Admission Time

Patients can check-in anytime depending on the physician’s recommendation and the patient’s scheduled procedure(s). The room charges, services and meal plans will be effective on the first day of admission.

Pre-Admission Procedure

Patients, including medical travelers, can only be admitted to Ratchaphruek Hospital upon a physician’s recommendation.

During the admission process, patients will be informed of the following:

• Types of inpatient rooms
• Pricing of the inpatient rooms, services and daily meals
• The estimated cost of operation and procedure
• Various modes of payment accepted
• Contract company
• Permission to leave the hospital
• Policy regarding guests staying overnight with the patient
• Information on infection control, prevention and patient safety
• Policy regarding procedures, medication and treatments at the hospital
• Inpatient nutritional plans
• Valuables and safety box
• Loss and damage policy of hospital property
• Equipment and tools to be employed in the hospital
• Information on Visas and possible extensions

What to Bring

• Passport with immigration stamp (Arrival stamp by Thai Immigration Bureau)
• Any proof of medical insurance or benefits such as a letter of guarantee from your insurance company, employer or embassy

This is only applicable for insurance companies, employers and embassies which have a contract agreement with Ratchaphruek Hospital.

Hospital Services and Facilities

To ensure a restful stay, Ratchaphruek Hospital provides a range of facilities and services for the comfort and convenience of our patients and their visitors. Click here to learn more about our hospital services and facilities.

Room Entertainment

• Television: The inpatient room is equipped with a television, showing free-to-air television channels, a variety of entertainment shows and sports games.
• Internet access: High-speed Internet will be accessible with a unique password that is given upon check-in.

Meal Services

Inpatient meals: To ensure that all our patients receive proper nutritional value under our physician’s recommendation, patients are encouraged to only consume the food provided by the hospital. Our dietetic services will take the patient’s procedure into consideration and present freshly cooked meals that are best for their health condition.

Nursing Services

For our patient’s safety and convenience, there is a nursing call handset by your bed, connecting you to our nursing staff 24 hours a day. There are also call bells located in the bathroom. Our team of nurses and staff are always happy to assist.

Patient attendant: For patient attendant services, please contact ward nurses for more information. Once requested and approved, we will allocate a patient attendant or nursing assistant to the room.

Other Services

• Housekeeping: Every patient room is cleaned daily by our housekeeping team. You can inform our ward nurses of any specific needs or requirements.
• Maintenance requests: If you find anything is faulty, please inform our ward nurses to prepare for repair.
• Security: There is an in-room electronic safe box, which we encourage patients to use for depositing valuables.
• Fire safety: The hospital has an automatic fire alarm system.
• No smoking: Smoking is prohibited by law on all hospital grounds.